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The primary goal of Failure Mode and Effects Analysis (FMEA) is to discover and correct potential process failures. FMEA is a systematic, proactive method for evaluating a process to identify where and how it might fail and assessing the relative impact of different failures, in order to identify areas for improvement. By systematically analyzing potential failure modes and their consequences, organizations can implement strategies to mitigate risks before they result in actual failures, thereby enhancing the reliability and safety of processes.

This approach is particularly valuable in healthcare, where the stakes are high, and preventing errors is critical to ensuring patient safety and optimal operational effectiveness. While improving customer satisfaction, eliminating waste, and enhancing employee engagement are all important objectives within healthcare management, these are often outcomes of successfully identifying and mitigating risks associated with processes rather than the direct intent of conducting an FMEA.